Seller benefits
What Koutonou.com does for you, and what remains your responsibility.
Last updated: October 29, 2026.
1. What Koutonou.com does for you
- Your online storefront : a shop and a seller page visible to Beninese buyers.
- Payment collection : Mobile Money, bank card and transfer, on your behalf.
- Order tracking : acknowledgment of receipt, invoice or proof of payment, tracking in your seller space.
- Visibility : your products are featured in the catalog, the departments and the promotions.
- Support : you give us the information, we help you put your product listings online.
- Mediation : we receive buyers' complaints and follow them up with you.
2. What you take care of
- your products, their information and stock, and your prices;
- preparing and shipping orders;
- replying to buyers within 48 working hours;
- your legal and tax obligations.
The details are in the Seller terms and conditions.